Five Tips to Select the Right Managed Print Service Provider
Posted on Dec 15, 2016
Managed Print Service (MPS) is an end to end solution that manages the printing needs of an organization. It is offered by a third-party provider and streamlines printing and document output, making the process more efficient. This offering closely manages print costs with a view to reducing an organization’s print related expenditure. For printing to be as optimized as possible, it is important to choose the right MPS provider, here are 5 tips to help you do just that:
Customer and Employee Oriented Goals
It is important that both the user and the provider share outcome related goals. Ideally, companies are expecting to optimize a print environment in order to improve employee productivity and better their end user experience. A MPS has to have tangible objectives and focus on making printing hassle-free. Moreover, MPS has to be able to adapt to the changing needs of the business and be agile in its approach.
With the advance in technology, many companies are embracing mobile printing. MPS must be able to adapt to this aspect and provide smart services that align end user expectations. Mobile printing allows employees to print documents using smart phones, tablets and similar devices and focuses on the BYOD (bring your own device) workplace. It is the function of the MPS to collaborate with users to ensure that this process is smooth and efficient.
Support Multiple Vendors
As companies advance technologically, they might introduce devices and platforms that are not uniform. An experienced MPS provider will be able to optimize the use of multiple devices and platforms. Not only this, but a good MPS provider can also make the process more efficient. Unorthodox equipment will not hinder a highly-qualified MPS strategy.
An MPS strategy must be able to provide companies with consistent improvement in terms of effectiveness and efficiency. They must be able to adapt to the changing demands from customers and employees to provide significant workflow solutions. Consistency is key to establishing genuine structure and a lack in this consistency can disrupt workflow.
Apart from the generalized printing solutions that an MPS solution provides, companies expect to make printing a simpler and more efficient process. Information regarding printer usage can be analyzed to see where improvements can be made. Increasing productivity within an organization should be one of the top priorities for an MPS strategy.
When effective, an MPS strategy can optimize an organization’s access to documents and workflow, bringing structure and cost-savings to an area of expenditure that is largely disregarded.